WashU Students Wanted!

Bear Ambassador Position

Desired skills/characteristics

• Hiring preference will be given to students who can fulfill the role in a hybrid capacity
• WashU current student from the Class of 2025, 2026, or 2027
• Good academic standing (minimum 2.5 cumulative GPA) and good judicial standing with the university (your application gives us permission to check your standing)
• Strong written and oral communication skills
• Comfortable with public speaking in both small and large groups
• Commitment to providing the highest level of customer service to every prospective visitor and their guest(s)
• Self-starter who takes initiative and is willing to jump-in and assist however is needed
• Enthusiasm about the university and what it offers students

Hours

The ambassador position is part-time (4-6 hours per week) with some weekends required.  The Office of Undergraduate Admissions is open Monday-Saturday with occasional programs on Sunday. Ambassadors should expect to work their shifts between Monday-Friday with the occasional Saturday or Sunday as needed. Non-paid vacation time is available. All ambassadors are required to attend mandatory training that will occur early in the spring semester of 2024 and late August of 2024. Meals and on-campus housing will be provided free of cost to all Bear Ambassadors for the duration of training.

Compensation

Ambassadors will be compensated at a rate of $12.00 per hour. Federal Work-Study is possible through this position.

Application process

• Apply via Handshake and attach a resume, which should include major(s)/minor(s), cumulative GPA, relevant skills/experience, and involvement along with contact information for 1 reference (personal, professional, academic or a member of the WashU community)
• Preference will be given to candidates who apply by October 24, 2023.
• LGBTQIA+ and people of color are encouraged to apply.

By applying, students give the Admissions Office permission to access university standing and academic record.

Questions?

Please reach out to Jennie Jean-Jacques and Jessica Napier at BearAmbassadors@email.wustl.edu.

Academic Year Internship

Overview

The Academic Year Internship Program in the Office of Undergraduate Admissionsprovides a paid professional experience for Washington University students to share their WashU story and experience with prospective students and their guests. Interns will gain exposure to the various functions of admissions at a highly selective institution. The internship provides a mixture of responsibilities that work with prospective students and families, and will have significant project work with specific leadership roles. The internship will operate in a hybrid-model, tasking students with a combination of in-person and virtual responsibilities.

Key Responsibilities

• All interns will hold one liaison/leadership position within one of the following areas:
  • Recruitment & Selections Team – Leads the interview and selection process for new Bear Ambassadors.
    • Champions diversity and fosters a culture of inclusivity and equity in the recruitment processMaintains a record of interested current students who want to work as Bear AmbassadorsSchedules and conducts interviews for new Bear AmbassadorsManages inventory and orders supplies, admission apparel, and print materials, and manages the website with photos and biographies of all Undergraduate Admissions student workersReviews the hiring logistics for newly hired ambassadors
    Training & Examination Team – Organizes, plans, and leads all mandatory trainings required for Bear Ambassadors.
    • Creates examinations through online modules and evaluates new members for readiness.Plans all logistics, including ordering food, ordering print materials, etc. in conjunction with the Coordinator of Events & ProgrammingUpdates handbooks regularly for interns, tours, interviews, and other standard operating proceduresMeets with all five academic divisions and the Beyond Boundaries representatives once a semester to ensure content is up-to-date
    Management & Operations Team – Oversees the daily schedule for all campus tours, interviews, and lobby shifts
    • Utilizes scheduling platform, Welcome to College, to collect availability for all student workers, create recurring shifts, and communicate coverage needed for any uncovered shiftsCreates agendas for and leads monthly staff meetings for all Bear Ambassadors and Academic Year Interns
  • Visit Experience (VX) & Events Team – Coordinates the logistics and staffing for all in-person and virtual special events held by the Undergraduate Admissions Office.
    • Focuses on the visit experience for all prospective visitors and guestsCreates shifts and manages student staffing for large group visits, major events, panels, webinars, and special visit requests
    • Assists the Undergraduate Admissions Marketing & Communications team with developing promotional items for prospective and admitted students
    • Develops helpful guides for WashU and the surrounding area

As University policy and CDC safety guidelines allow, additional responsibilities include

• Giving in-person student-led campus tours to groups
• Conducting virtual tours of campus and managing the Q&A function of Zoom sessions
• Handling the daily check-in process for visiting guests in the Sumers Welcome Center and other visit areas on campus
• Facilitating virtual prospective student interviews and interview breakout rooms
• Engaging with prospective students electronically via email, Zoom, phone, etc.
• Providing support for special virtual events, such as panels, information sessions, Webinars, etc.
• Assisting with special in-person events, such as special visit days, group visits, luncheons, overnight programs pending COVID-19 precautions
• Managing the mock residential hall space
• Other administrative tasks as assigned

Required Skills/Characteristics

• WashU current student from the Class of 2024, 2025, or 2026
• Good academic and judicial standing with the university (your application gives us permission to check your standing).
• Transfer students require at least one year at WashU to be eligible to apply
• Must have previously held a Student Tour Leader, Campus Interview Team member, Bear Ambassador, Summer Bear Ambassador, Summer Intern, or Academic Year Intern position

Desired Skills/Characteristics

• Hiring preference will be given to students who can fulfill the role in a hybrid capacity
• Strong written and oral communication skills
• Comfortable with public speaking in both small and large groups
• Commitment to providing the highest level of customer service to every prospective student/family
• Self-starter who takes initiative and is willing to jump-in and assist however is needed
• Enthusiasm about the university and what it offers students
• Interest in exploring higher education as a potential career field

Hours

The internship is a part-time position (10-14 hours/week) with some weekends required. The Undergraduate Admissions Office is open Monday-Saturday with occasional programs on Sunday. Interns should expect to work the majority of their shifts between Monday – Friday with the occasional Saturday or Sunday as needed. Non-paid vacation time is available. In addition, all interns are required to attend a mandatory training that will occur in late August of 2024. Meals and on-campus housing will be provided free of cost to all interns for the duration of August training.

Compensation

Interns will be compensated at a rate of $12.50 per hour. This position is Federal Work-Study eligible.

Application

• Apply via Handshake and upload a current résumé, which should include major(s)/minor(s), cumulative GPA, involvement at WashU, relevant skills/experience, and contact information for two professional references.
• This position is open until filled. LGBTQIA+ and people of color are encouraged to apply.

By applying, students give the Admissions Office permission to access university standing and academic record.

Questions?

Please reach out to Jennie Jean-Jacques and Jessica Napier at BearAmbassadors@email.wustl.edu.